Administrative Assistant
Location: Oviedo, FL (Serving Central Florida)
Are you organized, dependable, and great with people? Certified Best Roofing is seeking a detail-oriented Administrative Assistant to help keep our office running smoothly and support both our customers and team members.
In this role, you’ll be the friendly voice on the phone, the go-to person for scheduling, and the one who makes sure nothing falls through the cracks. You don’t need roofing experience—just a great attitude and a knack for staying organized.
Key Responsibilities
- Answer phones and respond to customer inquiries with professionalism and care
- Schedule appointments, inspections, and repairs
- Maintain and organize digital files, job records, and customer information
- Support sales and project managers with paperwork, materials orders, and follow-ups
- Process invoices, work orders, and job completion forms
- Track job progress in CRM and communicate updates to customers
- Assist with social media posts, online reviews, and basic marketing tasks (optional)
- Provide general office support as needed
Qualifications
- 1–2 years of office or administrative experience (construction industry a plus but not required)
- Strong written and verbal communication skills
- Comfortable using Google Workspace (Docs, Sheets, Gmail) and/or CRM systems
- Excellent organizational and time management skills
- Positive, team-oriented attitude
- Ability to multitask and stay calm under pressure
- Dependable and trustworthy with a high attention to detail
What We Offer
- Competitive hourly pay
- Friendly, supportive team environment
- Training and growth opportunities within the company
- Paid holidays and time off
- An office culture that values hard work and a good sense of humor
Be the Backbone of a Growing Company
At Certified Best Roofing, we believe every role matters—and the Admin is one of the most important. If you're the type who loves staying organized, helping people, and being part of a team that’s raising the bar in roofing, we’d love to hear from you.
Apply today and let's build something great together.